Mapeo de procesos como herramienta de gestión para la creación de valor en la industria electronica

Dairon Rojas Hernández; Leo Alejandro  Acosta Rodríguez; Arístides   Pelegrín Mesa; Héctor  Santana Duarte; César  Vega Zárate

doi:10.22490/25392786.9078

Vol. 14 No. 1 (2025)

Published 2025-06-21

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Artículo de Investigación

Process Mapping as a Strategic Management Instrument for Value Generation in the Electronics Industry

DOI: https://doi.org/10.22490/25392786.9078

Dairon Rojas Hernández Universidad de Pinar del Río, Cuba

Leo Alejandro Acosta Rodríguez Universidad de Pinar del Río, Cuba

Arístides Pelegrín Mesa Universidad de Guadalajara, México

Héctor Santana Duarte Universidad del Caribe, México

César Vega Zárate Universidad Veracruzana, México

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Abstract
References

Introduction: This article analyzes process management aimed at value creation in the electronics industry in the province of Pinar del Río, Cuba. It presents the key theoretical concepts supporting the proposed methodology.

Methodology: A documentary analysis was conducted to assess current regulations at the Electronic Components Company, particularly concerning processes related to toner cartridge production. Interviews were also conducted with all employees to validate findings using theoretical-logical methods.

Results: The application of empirical methods confirmed the relevance of mapping processes related to toner production, leading to the development of a product-focused process map.

keywords: processes, mapping, Management, industry

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How to Cite

Rojas Hernández, D., Acosta Rodríguez , L. A. ., Pelegrín Mesa, A. . ., Santana Duarte , H. ., & Vega Zárate, C. . (2025). Process Mapping as a Strategic Management Instrument for Value Generation in the Electronics Industry. Revista Estrategia Organizacional, 14(1). https://doi.org/10.22490/25392786.9078

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