Gestión de laboratorios de innovación pública y social para problemáticas sociales

Natalia Carolina  Corrales Benavides

doi:10.22490/25392786.8155

Vol. 13 No. 1 (2024)

Published

2024-02-14

PDF (Spanish)

Metrics

Metrics Loading ...

Management of public and social innovation laboratories for social problems

DOI: https://doi.org/10.22490/25392786.8155

Section

Artículo de Investigación

Natalia Carolina Corrales Benavides Universidad del Rosario

Introduction: Laboratories have become collaborative settings to manage solutions to social problems. They are spaces of synergy between different disciplines and stakeholders under experimentation methodologies. Methodology: this research conceptualizes Public and Social Innovation Laboratories as centers for ideation and creation of solutions to problems. The methodology used in this review was Tranfield's (Tranfield et al., 2003). NVIVO information coding software was used and analytical matrices were generated to synthesize the findings. Results: The results show that both public and social laboratories frame their processes in collaborative work and in the incorporation of methodologies related to experimentation. The limitations of this review consist of an asymmetry in information, Policy labs have been investigated more than other public sector laboratories.

Public Innovation Laboratories, Social Innovation Laboratories, management, Gov Labs, Policy Labs, PSI Labs

Asenbaum, H., y Hanusch, F. (2021). (De)futuring democracy: Labs, playgrounds, and ateliers as democratic innovations. Futures, 134. Elsevier Sci Ltd. https://doi.org/10.1016/j.futures.2021.102836

Asplund, F., Bjork, J., Magnusson, M., y Patrick, A. J. (2021). The genesis of public-private innovation ecosystems: Bias and challenges. Technological Forecasting And Social Change (162). Elsevier Science Inc. https://doi.org/10.1016/j.techfore.2020.120378

Braun, R., Loeber, A., Christensen, M. V., Cohen, J., Frankus, E., Griessler, E., Hoenigmayer, H., y Starkbaum, J. (s. f.). Social labs as temporary intermediary learning organizations to help implement complex normative policies. The case of Responsible Research and Innovation in European science governance. Learning Organization. Emerald Group Publishing Ltd. https://doi.org/10.1108/TLO-09-2021-0118

Brock, K. L. (2021). Policy labs, partners and policy effectiveness in Canada. Policy Design and Practice, 4 (2), 228-241. TAYLOR Y FRANCIS LTD. https://doi.org/10.1080/25741292.2021.1880063

Broekema, P. M., Bulder, E. A. M., y Horlings, L. G. (2022). Same same, but different ...? The emergence of Public Sector Innovation Labs in theory and practice. Management Y Marketing-Challenges for The Knowledge Society (Vol. 17, Número 1, pp. 344-363). Sciendo. https://doi.org/10.2478/mmcks-2022-0020

Cole, L. (2022). A framework to conceptualize innovation purpose in public sector innovation labs. Policy Design and Practice, 5 (2), 164-182. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2021.2007619

Criado, J. I., Dias, T. F., Sano, H., Rojas-Martin, F., Silvan, A., y Isidro Filho, A. (2021). Public Innovation and Living Labs in Action: A Comparative Analysis in post-New Public Management Contexts. International Journal Of Public Administration, 44 (6). Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/01900692.2020.1729181

Dekker, R., Contreras, J. F., y Meijer, A. (2020). The Living Lab as a Methodology for Public Administration Research: A Systematic Literature Review of its Applications in the Social Sciences. International Journal Of Public Administration, 43 (14), 1207-1217. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/01900692.2019.1668410

Evans, B., y Cheng, S. M. (2021). Canadian government policy innovation labs: An experimental turn in policy work? Canadian Public Administration-Administration Publique Du Canada, 64 (4) 587-610. Wiley. https://doi.org/10.1111/capa.12438

Ferrarezi, E., Brandalise, I., y Lemos, J. (2021). Evaluating experimentation in the public sector: Learning from a Brazilian innovation lab. Policy Design And Practice, 4 (2), 292-308. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2021.1930686

Ferreira, M., y Botero, A. (2020). Experimental governance? The emergence of public sector innovation labs in Latin America. Policy Design and Practice, 3 (2), 150-162. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2020.1759761

Fleischer, J., y Carstens, N. (2022). Policy labs as arenas for boundary spanning: Inside the digital transformation in Germany. Public Management Review, 24 (8), 1208-1225. Routledge Journals, Taylor Y Francis LTD. https://doi.org/10.1080/14719037.2021.1893803

Fuglsang, L., y Hansen, A. V. (2022). Framing improvements of public innovation in a living lab context: Processual learning, restrained space and democratic engagement. Research Policy, 51 (1). Elsevier. https://doi.org/10.1016/j.respol.2021.104390

Fuglsang, L., Hansen, A. V., Mergel, I., y Rohnebaek, M. T. (2021). Living Labs for Public Sector Innovation: An Integrative Literature Review. Administrative Sciences, 11 (2). MDPI. https://doi.org/10.3390/admsci11020058

Hjelmar, U. (2021). The institutionalization of public sector innovation. En Public Management Review, 23 (1), 53-69. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/14719037.2019.1665702

Hodgson, A., Spours, K., Gallacher, J., Irwin, T., y James, D. (2019). FE and skills—Is the `UK laboratory’ open for expansive policy learning? Journal Of Education And Work, 32 (3), 277-291. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/13639080.2019.1621272

Kieboom, Marlieke. (2014). Lab Matters: Challenging the practice of social innovation laboratories. 2–44.

Komatsu, T., Salgado, M., Deserti, A., y Rizzo, F. (2021). Policy labs challenges in the public sector: The value of design for more responsive organizations. Policy Design And Practice, 4 (2), 271-291. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2021.1917173

Lee, C., y Ma, L. (2020). The Role of Policy Labs in Policy Experiment and Knowledge Transfer: A Comparison across the UK, Denmark, and Singapore. Journal Of Comparative Policy Analysis, 22 (4), 281-297. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/13876988.2019.1668657

Lewis, J. M. (2021). The limits of policy labs: Characteristics, opportunities and constraints. Policy Design And Practice, 4 (2), 242-251. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2020.1859077

Lewis, J. M., Mcgann, M., y Blomkamp, E. (2020). When design meets power: Design thinking, public sector innovation and the politics of policymaking. Policy And Politics, 48 (1), 111-130. Policy Press. https://doi.org/10.1332/030557319X15579230420081

Lindquist, E. A., y Buttazzoni, M. (2021). The ecology of open innovation units: Adhocracy and competing values in public service systems. Policy Design And Practice, 4 (2), 212-227. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2021.1941569

Marcelloni, Claudia. (2019). The 3 T’s framework of social innovation labs. OpenAIRE. https://doi.org/10.23726/cij.2019.872

Marschalek, I., Blok, V., Bernstein, M., Braun, R., Cohen, J., Hofer, M., Seebacher, L. M., Unterfrauner, E., Daimler, S., Nieminen, M., Christensen, M. V., y Thapa, R. K. (2022). The social lab as a method for experimental engagement in participatory research. Journal Of Responsible Innovation, 9 (3), 419-442. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/23299460.2022.2119003

McGann, M., Blomkamp, E., y Lewis, J. M. (2018). The rise of public sector innovation labs: Experiments in design thinking for policy. Policy Sciences, 51 (3), 249-267. Springer. https://doi.org/10.1007/s11077-018-9315-7

McGann, M., Wells, T., y Blomkamp, E. (2021). Innovation labs and co-production in public problem solving. Public Management Review, 23 (2), 297-316. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/14719037.2019.1699946

Meijer, A., y Thaens, M. (2021). The Dark Side of Public Innovation. Public Performance Y Management Review, 44 (1), 136-154. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/15309576.2020.1782954

Olavo, A. V. A., Beneyto, G. P., Nebot, C. P., y Emmendoerfer, M. L. (2022). Public Sector Innovation Laboratories in A Comparative Perspective: An Exploratory Analysis Between Brazil and Spain. Revista De Gestao E Projetos, 13 (2), 89-115. Univ Nove Julho. https://doi.org/10.5585/gep.v13i2.21972

Olejniczak, K., Borkowska-Waszak, S., Domaradzka-Widla, A., y Park, Y. (2020). Policy labs: The next frontier of policy design and evaluation? Policy And Politics, 48 (1), 89-110. Policy Press. https://doi.org/10.1332/030557319X15579230420108

Osorio, F., Dupont, L., Camargo, M., Sandoval, C., y Ismael Pena, J. (2020). Shaping a Public Innovation Laboratory in Bogota: Learning through Time, Space and Stakeholders. Journal Of Innovation Economics Y Management, 31, 69-100. De Boeck Univ. https://doi.org/10.3917/jie.031.0069

Peters, B. G. (2020). Designing institutions for designing policy. Policy And Politics, 48 (1), 131-147. Policy Press. https://doi.org/10.1332/030557319X15579230420090

Polvora, A., y Nascimento, S. (2021). Foresight and design fictions meet at a policy lab: An experimentation approach in public sector innovation. Futures, 128. Elsevier Sci Ltd. https://doi.org/10.1016/j.futures.2021.102709

Promsiri, T., Sukavejworakit, K., Keerativutisest, V., Virasa, T., y Kampanthong, K. (2022). Sustaining Thai Government Agency Innovation through Design Thinking Learning Effectiveness. Sustainability, 14 (12). MDPI. https://doi.org/10.3390/su14127427

Rodriguez, L. A., Alejandra Velez, M., y Pfaff, A. (2021). Leaders’ distributional y efficiency effects in collective responses to policy: Lab-in-field experiments with small-scale gold miners in Colombia. World Development, 147. Pergamon-Elsevier Science Ltd. https://doi.org/10.1016/j.worlddev.2021.105648

Shin, S. R., Lee, J., Jung, Y. R., y Hwang, J. (2022). The diffusion of scientific discoveries in government laboratories: The role of patents filed by government scientists. Research Policy, 51 (5). ELSEVIER. https://doi.org/10.1016/j.respol.2022.104496

Spaa, A., Spencer, N., Durrant, A., y Vines, J. (2022). Creative and collaborative reflective thinking to support policy deliberation and decision making. Evidence Y Policy, 18 (2), 376-390). POLICY PRESS. https://doi.org/10.1332/174426421X16474564583952

Timmermans, J., Blok, V., Braun, R., Wesselink, R., y Nielsen, R. O. (2020). Social labs as an inclusive methodology to implement and study social change: The case of responsible research and innovation. Journal Of Responsible Innovation, 7 (3), 410-426. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/23299460.2020.1787751

Tranfield, D., Denyer, D., y Smart, P. (2003). Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Trei, D. T., Hornung, J., Rychlik, J., y Bandelow, N. C. (2021). From political motivation to scientific knowledge: Classifying policy labs in the science-policy nexus. European Planning Studies, 29 (12), 2340-2356. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/09654313.2021.1941785

Tõnurist, P., Kattel, R., y Lember, V. (2017). Innovation Labs in the Public Sector: What they are and what they do? Public Management Review, 19. https://doi.org/10.1080/14719037.2017.1287939

Unceta, A., Barandiaran, X., y Restrepo, N. (2019). The Role of Public Innovation Labs in Collaborative Governance-The Case of the Gipuzkoa Lab in the Basque Country, Spain. Sustainability, 11 (21). MDPI. https://doi.org/10.3390/su11216103

Urmanaviciene, A., Kostalova, J., Baturina, D., Krzyworzeka, P., Budryte, P., y Lepik, K.-L. (2022). Were Social Labs immune to COVID-19? Impacts and benefits. Management Y Marketing-Challenges For The Knowledge Society, 17 (1), 381-401. SCIENDO. https://doi.org/10.2478/mmcks-2022-0022

Valente, A., Tudisca, V., Demurtas, P., Sandu, P., Baba, C. O., Durmishi, E., y Consortium, D. (2018). Actors Engagement and Tailored Methods in Physical Education and Sport Curriculum as a Policy Lab. Responsible Research And Innovation Actions In Science Education, Gender And Ethics: Cases And Experiences (pp. 9-13). Springer International Publishing Ag. https://doi.org/10.1007/978-3-319-73207-7_2

Vicens, J., Perello, J., y Duch, J. (2018). Citizen Social Lab: A digital platform for human behavior experimentation within a citizen science framework. Plos One, 13 (12). Public Library Science. https://doi.org/10.1371/journal.pone.0207219

Wellstead, A. M., y Howlett, M. (2022). (Re)Thinking think tanks in the age of policy labs: The rise of knowledge-based policy influence organisations. Australian Journal Of Public Administration, 81 (1), 224-232. Wiley. https://doi.org/10.1111/1467-8500.12528

Williamson, B. (2015). Governing methods: Policy innovation labs, design and data science in the digital governance of education. Journal of Educational Administration and History, 47(3), 251–271. https://doi.org/10.1080/00220620.2015.1038693

Whicher, A. (2021). Evolution of policy labs and use of design for policy in UK government. Policy Design and Practice, 4 (2), 252-270. Taylor Y Francis Ltd. https://doi.org/10.1080/25741292.2021.1883834

Whicher, A., y Crick, T. (2019). Co-design, evaluation and the Northern Ireland Innovation Lab. Public Money Y Management, 39 (4), 290-299. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/09540962.2019.1592920

Yanez-Figueroa, J.-A., Ramirez-Montoya, M.-S., y Garcia-Penalvo, F.-J. (2021). Social innovation laboratories for the social construction of knowledge: Systematic review of literature. En Texto Livre-Linguagem E Tecnologia, 14 (3). Univ Fed Minas Gerais, Fac Letras. https://doi.org/10.35699/1983-3652.2021.33750

Yanez-Figueroa, J.-A., Ramirez-Montoya, M.-S., y Garcia-Penalvo, F.-J. (2022). Measurement of the social construction of knowledge: Validation and reliability of the K-Social-C instrument. Social Network Analysis And Mining, 12 (1). Springer Wien. https://doi.org/10.1007/s13278-022-00868-x

Yoda, N., y Kuwashima, K. (2020). Triple Helix of University-Industry-Government Relations in Japan: Transitions of Collaborations and Interactions. Journal Of The Knowledge Economy, 11 (3), 1120-1144. SPRINGER. https://doi.org/10.1007/s13132-019-00595-3

Zeigermann, U., y Ettelt, S. (s. f.). Spanning the boundaries between policy, politics and science to solve wicked problems: Policy pilots, deliberation fora and policy labs. Sustainability Science. Springer Japan Kk. https://doi.org/10.1007/s11625-022-01187-y

Zhu, X., y Zhang, Y. (2020). Comparison of Policy Experiments: Practices in Asia. Journal Of Comparative Policy Analysis, 22 (4), 275-280. Routledge Journals, Taylor Y Francis Ltd. https://doi.org/10.1080/13876988.2019.1711059

Zurbriggen, C., y Lago, M. G. (2019). An experimental evaluation tool for the Public Innovation Lab of the Uruguayan government. Evidence Y Policy, 15 (3), 437-451. Policy Press. https://doi.org/10.1332/174426419X15537488717501

Corrales Benavides, N. C. . (2024). Management of public and social innovation laboratories for social problems. Revista Estrategia Organizacional, 13(1), 73-101. https://doi.org/10.22490/25392786.8155

Download Citation

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

COPYRIGHT AND OPEN ACCESS POLICY

Journal

The journal provides immediate open access to its content, based on the principle of giving the public free access to research and contributing to a greater global exchange of knowledge.

Therefore, it publishes under the Creative Commons 4.0 Attribution – Non-Commercial - Share-alike (BY-NC-SA) license: Commercial use of the original work or of possible derived works is not allowed, the distribution of which must be performed with a license equal to that which regulates the original work. To see more go to: http://creativecommons.org/licenses/by-nc-sa/4.0/

The journal allows self-archiving after publication with the version edited by the journal, both on personal websites and institutional repositories of the same area of knowledge, as long as the journal is directly cited and the URL leading to the article is given in the journal's Web space. The journal does not request any kind of forfeit of the managed content.

For all management, the Revista Estrategia Organizacional adheres to the COPE Code of Conduct for Journal Editors along with some COPE Best Practices Guidelines. The journal’s Code of Ethics can be found at:

http://selloeditorial.unad.edu.co/images/Documentos/OJS/ECACEN/C%C3%B3digo_de_%C3%A9tica.pdf

Author

The content of the article must be unpublished, it must not be in the process of evaluation by another institution, it must not have been distributed to third parties, there must be no legal or contractual limitation that prohibits the author from authorizing the use of their work in open access and in printed or digital form.

Obtaining reproduction rights for all graphical material (tables, figures, diagrams, photographs) is the responsibility of the authors. Therefore, they must send authorizations for the publication and use of this material.

Each author must sign the ‘Copyright Transfer Agreement’, transferring the rights to Universidad Nacional Abierta y A Distancia (UNAD) and the Revista Estrategia Organizacional.

The authors of the articles selected for publication must read and know the journal's code of ethics. In all cases, the Editor and Editorial Committee declare that the opinions expressed are the sole responsibility of the authors.

Preservation policy

Our journal preserves files through the servers of the UNAD newspaper library with the OJS platform. It has the PKP PLN tool that allows preserving the content of the journal regardless of where it is hosted. Thanks to the LOCKSS Private Network. The information can be expanded at: https://pkp.sfu.ca/2016/08/08/pkp-lockss-pln-update

Additionally, the journal has OAI-PMH interoperability protocols: Open Archives Initiative-Protocol for Metadata Harvesting. Details can be found at the following link: https://hemeroteca.unad.edu.co/index.php/revista-estrategica-organizacio/oai.

Published

Management of public and social innovation laboratories for social problems

Keywords