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Strategic Management and Conflict Resolution in Venezuelan Public Administration
Introduction: This article examines strategic management as an innovative approach to resolving institutional conflicts within Venezuelan public administration. From an academic perspective, strategic management is presented as a systematic process of formulating, executing, and evaluating actions that guide organizations toward achieving their objectives while enhancing administrative efficiency and organizational cohesion. Methodology: The research followed a qualitative approach with a descriptive–observational design. A documentary analysis of specialized sources was conducted, complemented by theoretical comparison and observational insights to identify advanced managerial practices applicable to the Venezuelan public sector. Results: Findings show that the implementation of strategic management, reinforced by mechanisms such as mediation, negotiation, and dialogue, significantly contributes to preventing and resolving interpersonal and labour conflicts, thereby strengthening institutional governance and results-oriented public management.
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