Emotional intelligence: a necessary tool for leadership. Concept and components
The emotional intelligence (EI) will be the most important tool and/or resource of the XXI century to survive in a season of “constant change”. EI is essential to increase the professional performance and the personal well-being especially in complex professions that include personal relations as center and principal motor of the activity: education, human resource,communication, and so on. Daniel Goleman (1995) is known as the author of EI, who claims that the human competences as selfawareness, self-discipline, persistence and empathy, have more impact in the person´s life than the intelligence quotient (IQ).
Goleman (1995) shows in his reasearch that EI can be fomented and strengthened in everyone, and the lack of it can influence the intellect or ruin a career. Thus this think-piece will review the importance of learning about the EI, its concept and components, the way in that influence the daily happenings in the different environments., attempting to learn to develop and focus emotions getting personal skills that provide a substantial difference in personal and professional context.
