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Perception of Undergraduate Students and Peer Evaluation of the National Accreditation Council Regarding the Quality of Academic Processes in a Public University
Objective: to relate the perception of undergraduate students and the evaluation carried out by academic peers of the National Accreditation Council in light of the academic processes factor, as a result of the self-evaluation processes for high-quality accreditation purposes. Methodology: the study was observational, descriptive, cross-sectional, and correlational. The self-evaluation of 3.408 stu[1]dents from 25 academic programs between 2014 and 2018 was analyzed and compared with the report of the academic peers of the National Accreditation Council, regarding the degree of com[1]pliance with the characteristics of academic programs. The cha[1]racteristics that had greater variability were evaluated: teaching support, interdisciplinarity, evaluation and self-regulation, and computer resources. The correlation was analyzed using the ka[1]ppa index and a reference value of less than 0.05 was considered. Results: a weak concordance was found between the two evalua[1]tions regarding the quality of the academic processes (K = 0.242). Academic peers gave a better grade in the five categories evalua[1]ted. Conclusion: there is a difference between the perception of undergraduate students and the evaluation of academic peers re[1]garding the characteristics of the academic processes factor, which was better evaluated by peers than by students.
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