Importancia de los KPI de logística en las PYMES

Darío Alexander  Custodio Badillo; Germán  Martínez Prats; Candelaria  Guzmán Fernández; Tomás Francisco  Morales Cárdenas

doi:10.22490/25394088.5548

Vol. 15 No. 2 (2021)

Published

2021-08-19

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Custodio Badillo, D. A. ., Martínez Prats, G. ., Guzmán Fernández, C. ., & Morales Cárdenas, T. F. . (2021). Importance of logistics KPI in SMES. Publicaciones E Investigación, 15(2). https://doi.org/10.22490/25394088.5548

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Importance of logistics KPI in SMES

DOI: https://doi.org/10.22490/25394088.5548

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Original article

Darío Alexander Custodio Badillo Universidad Juárez Autónoma de Tabasco

Germán Martínez Prats Universidad Juárez Autónoma de Tabasco

Candelaria Guzmán Fernández Universidad Juárez Autónoma de Tabasco

Tomás Francisco Morales Cárdenas Universidad Juárez Autónoma de Tabasco

Distribution is essential for the operation of a company, since it directly impacts supplies between SMEs and the consumer, placing itself at a point of evaluation with respect to the objectives set and achieved, especially in logistics. This research was carried out with the aim of deciphering the importance and impact that logistics KPI have on those of SMEs giving us in a general way how important the issue of logistics is through KPI for SMEs, it seeks to emphasize the impact of the implementation of these KPI to have a better functioning of the company but above all to offer a better customer service.

companies, KPI, logistics, SMEs

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