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Importance of logistics KPI in SMES
Distribution is essential for the operation of a company, since it directly impacts supplies between SMEs and the consumer, placing itself at a point of evaluation with respect to the objectives set and achieved, especially in logistics. This research was carried out with the aim of deciphering the importance and impact that logistics KPI have on those of SMEs giving us in a general way how important the issue of logistics is through KPI for SMEs, it seeks to emphasize the impact of the implementation of these KPI to have a better functioning of the company but above all to offer a better customer service.
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