Diploma Socio-emotional skills of the e-Mediator: A change of perspective

UNAD promotes the policy of permanent qualification of the academic staff through the Training of Trainers Program (Programa Formación de Formadores), which aims to strengthen and develop academic, pedagogical, socio-emotional, technological, management skills, among others. Within this framework, high academic level courses are designed and implemented as a contribution to the teacher’s labour, tending to qualify their educational practice; there the Socio-Emotional Skills of the e-mediator (HSE) course was born, which is focused on developing and strengthening teaching skills related to soft skills through the exercise of introspection and self-knowledge, to promote attitudes and behaviors based on assertiveness, teamwork, and solidarity. The article gives an account of the initial description of the theoretical references that allow the approach to the subject, and a reflective exercise based on the experience of implementation of the course in which the participants’ appreciatons are collected from the satisfaction survey and the observations of certification in competencies as well as some general conclusions.