Information management and corporate social responsibility

The objective of the research that gives rise to this document is to determine the incidence of information management in business decision making and in knowledge management, within the framework of Corporate Social Responsibility. A descriptive research was conducted through a documentary review with the consideration of three main categories of analysis, organizational information management, knowledge management and a combined category that analyzes Corporate Social Responsibility, CSR and information management.

The discussion and partial results presented here describe the decision-making process based on information management and its impact on economic, social and environmental aspects within the framework of CSR, which enables the creation of virtuous circles and contributes to the competitive development of organizations, to the well-being of communities and to environmental sustainability.