Development of a path for knowledge management in the English language in the Virtual Center for Writing, Language, and Expression of UNAD.
The Virtual Center for Writing, Language, and Expression (CVELE in Spanish), as a knowledge node, seeks to provide immersion spaces for the learning, practice and use of English to manage knowledge and enhance learning processes towards the production of knowledge. The development of a route for knowledge management is a research project whose main objective is to implement a line of action that manages resources, services, events and projects that address these issues. The process was developed following research with a holistic approach, whose execution occurs through phases of exploration, comparison, description, interaction, projection, evaluation, among others, that occur in an interrelated manner. A sample of 92 writing and related centers was approached for comparative analysis and 1092 students and teachers to learn about their interests and needs, employing questionnaires, matrices and interviews. This information allowed the design of a route composed of three main categories: educational resources, academic and educational services, and management and socialization of knowledge, which made it possible to answer the question of how to manage knowledge in English in CVELE for the benefit of the unadista community. The route is presented in a web portal and is currently in the implementation and monitoring stage.