1.
Monroy CeseƱa MA. Service Quality and Customer Satisfaction as Strategic Drivers in Starbucks Coffee Shops. Rev. Estrateg. Organ. [Internet]. 2025 Jun. 21 [cited 2025 Dec. 5];14(1). Available from: https://hemeroteca.unad.edu.co/index.php/revista-estrategica-organizacio/article/view/8734